Frequently Asked Questions


What type of patients do you accept?

Answer: We accept children and adults patients.

Do you accept my insurance?

Answer: We are accepting all major insurance plans. Please call our office for verification and coverage details.

How do I make an appointment?

Answer: You have few options: 1-click on “Make an Appointment” tab, pick your provider and choose an open time slot. Complete the short form and click ”SUBMIT”. Our office will contact you within 1 business day to confirm and to register you. You can also call our office at any time to request an appointment.

How quickly will I be seen in your office?

Answer: We are currently booking patients the same week that appointment requests are made.

How can I access my patient portal?

Answer: If you are a current patient, Go to Patient Resources on our Home Page and choose Patient Portal from the drop down menu. If you are a new patient, you will receive an invitation email to sign up once an appointment is scheduled with our office.

How can I request a refill for my medications?

Answer: You can call our office directly or login to the Patient Portal and send a message directly to your provider for medication refills.

How do I request a copy of my medical records?

Answer: You can access your records thru the Patient Portal at any time. Requests can also be made by calling our office directly (248) 609-1234.

How can I make a payment?

Answer: Click on Patient Resources on our Home Page and choose Make a Payment. You can also call the office directly (248) 609-1234 to make payments over the phone. For complete detail instructions using our Payment Portal visit: Access and make payments using the Payment Portal

What if I have questions about my bill?

Answer: Please call the office directly (248) 609-1234 to speak with our billing department.